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Deposit
The Raven requires a non-refundable, non -transferable deposit to confirm the event. The deposit is NON-REFUNDABLE.

Payment
The remaining balance is due ten (10) days prior to the event. All payments must be in the form of credit card, cashier’s check or money order. Personal or company checks made payable to “Raven Golf Club” are accepted thirty (30) or more days prior to the event. If an “overpayment” has been made by the client, the Raven will issue a refund check within its current billing cycle.

Guarantee
The Raven must receive a guarantee of the exact number of guests expected at least ten (10) days prior to the event. The Raven will calculate the total event cost based upon this guarantee and the client will be responsible for 100% of this cost. If a guarantee is not received, the Raven will use the number of guests estimated on the most recently signed Banquet Event Order (“BEO”) as the guarantee. The Raven can accommodate up to a 5% increase in guests over the guaranteed number at an additional cost. If the size of the party guaranteed differs substantially from the original estimated guest count at the time of contract the Raven reserves the right to move the event to a more appropriate room. The guaranteed number is not subject to reduction.

Food and Beverage Minimum & Room Rental Fee
The Raven requires a food and beverage minimum cost for the event. The Raven requires a room rental fee for the event.

Function Hours
All guests must depart the Raven at or before the event “End Time”. If the event continues after the scheduled end time the client will be subject to an additional $500.00 per hour labor charge (plus applicable taxes) for any hour or fraction of an hour.

Cancellation Policy
Cancellations must be received by the Raven in writing. For a cancellation within sixty (60) days the client will be charged 50% of the estimated event cost. For a cancellation within seven (7) days the client will be charged 100% of the estimated event cost.

Gratuity and Sales Tax
All food and beverage items are subject to a 20% gratuity and 9.3% applicable sales tax. Room Rental Fees and rental items are subject to 9.3% applicable sales tax.

Credit Card Authorization Form
The Raven requires a signed credit card authorization form and credit card imprint for the event. Any outstanding charges will be processed to the card on file following the completion of the event.

Banquet Event Order Forms (“BEO”)
At least three (3) months prior to the event, a BEO will be prepared by the Catering Sales Manager indicating complete details of the event. Any modifications to the BEO will be initialed by the Catering Manager and the client. Any modifications cannot be guaranteed within ten (10) days of the event.

Beverage Service
The Raven prohibits service of alcohol after 12am midnight. The Raven must provide all beverages including alcoholic beverages. The client agrees to indemnify the Raven for any claims arising out of negligent and/or willful acts by the client or event guests. The client is responsible for the conduct of his/ her guests and damages caused with intent incurred to the Raven facilities. The Raven reserves the right to discontinue service to any and/or all guests. Corkage opportunities are respectfully declined. Any alcohol brought in by client or guest will be confiscated. Bar Service is not unlimited, bartenders may refuse service at any time. The Raven Golf Club reserves the right to call for third party transportation, at guest’s expense, for any guest as needed.

Food Service
Due to health regulations, no food of any kind, except a Cake, may be brought on or leave the Raven property.

Vendors
Any/All vendors are guaranteed access to the event room approximately two (2) hour prior to the start of the event unless otherwise arranged with the Catering Sales Manager. The Catering Sales Manager must be provided with a list of vendors with contact information prior to the event. Vendors are required to break down and clean up all of their supplies and accessories at the conclusion of the event. No storage will be provided for left items, and the Raven accepts no responsibility for lost or misplaced items.

Music and Entertainment
For the comfort and convenience of all our guests, the Raven reserves the right to monitor and/or control any audio transmission. DJ, band or any amplified entertainment must conclude at least thirty (30) minutes prior to the “End Time” of the event. All outdoor amplified music must conclude no later than 10pm. Any event entertainment must contact the Catering Sales Manager prior to the event to discuss any/all power needs. Any additional power required is not the responsibility of the Raven.

Shipping and Storage
Any materials shipped to the Raven must have prior approval from the Catering Sales Manager. The Catering Sales Manager must be provided with the times and contact information for any/all items to be delivered. Any materials shipped may arrive no earlier than two (2) days prior to the event and may not remain on the property longer than two (2) days after the event concludes. All materials must be clearly labeled with the name of the event and be addressed to the attention of the Catering Department. Any shipping charges will be paid by the client. If any major handling is required on the part of the Raven, a handling charge will apply. The Raven accepts no responsibility for items stored or left on the property.

Decorations
The use of glitter, confetti or rice is not permitted inside the Raven or on the grounds. A clean up fee will be assessed if used. All candles require a glass enclosure and/or approval from the Catering Sales Manager. The Catering Sales Manager must be consulted prior to the set up of any displays, etc. The use of nails, staples, glue or any like materials is not permitted on any walls, doors or ceilings of any event room.

Lost or Damag ed Personal Property
The Raven assumes no responsibility for the damage or loss of any articles left on the Raven property prior to, during, or following the event. Any items left behind will be held at Raven for pickup for up to two (2) days after the event.

Damaged Raven Property
The client will be responsible for any damage to the Raven property and will be charged for any/all damages to the credit card on file for the event.

Additional Terms and Conditions
The Raven reserves the right to hold more than one event on the property at any given time.